Connected D2C commerce, global fulfilment, retail counters, finance, and analytics

No7 Beauty Company partnered with us to modernize its direct-to-consumer and retail operations by integrating THG Commerce and THG Fulfil with Dynamics 365 Commerce, Dynamics 365 Business Central, Power Automate, and Power BI. The solution unified e-commerce, retail beauty counters, fulfilment, finance, and reporting into a single connected platform, creating a seamless order-to-cash process across every sales channel. Automated workflows synchronize orders, inventory, shipments, returns, and financial transactions in real time, reducing manual effort and improving operational accuracy. With Power BI delivering live insights into sales, fulfilment, inventory, and profitability, leadership can make faster, data-driven decisions while supporting continued business growth.

Managing a global beauty brand requires consistent customer experiences across online, fulfilment, and in-store retail channels. By connecting commerce, fulfilment, finance, and analytics within Dynamics 365, No7 Beauty Company established a single source of truth that improves operational efficiency, strengthens inventory control, and enhances financial visibility. Integrated automation ensures every order, shipment, return, and payment is tracked through a connected workflow, improving service quality and operational consistency. The unified platform also enables leadership to monitor business performance across channels in real time, supporting faster decisions and a more agile retail operation.