Frequently asked questions

All projects we take up carry the following guarantees: We sign NDA and Confidentiality Agreements, all our full-time employees are bound by the company's Confidentiality and Non-Disclosure clauses, and for sensitive projects, we establish isolated cells without public network access, requiring authorization for CD-Writer usage and internet uploads exceeding a set threshold.

Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We concentrate on being first-time right and believe the creation step itself should be strong. Every project goes through the hands of suitable QA/Testing professionals, under stringent test plans including black-box testing , white-box testing, test regression, usage analysis, etc.

All projects we take up carry the following guarantees: confidentiality, with all client details kept confidential; price, ensuring a minimum 50% cost-saving over on-site development; and results, with progress-linked payments weighted toward the end.

Yes, in some cases we bear project risks even before the first payment.

At our company, we understand that trust and confidence are essential for fostering successful relationships, and we believe that these qualities develop over time through strong associations. We are committed to our business, as evidenced by our track record of completing projects for over 100 US/European clients and our 12+ years of experience dedicated to the off-shore execution model. Furthermore, we are here for the long run, with our CEO's global experience in leading technology companies and a visionary approach to startups. To further showcase our dedication, we have a comprehensive list of references and testimonials from satisfied clients.

Our pricing is based on a long-term relationship aimed at giving maximum benefits to our customers.

We ensure full legal and professional clarity through formal documentation. Typically, we sign a Non-Disclosure Agreement (NDA) to protect your business information, followed by a Master Services Agreement (MSA) to establish general terms of collaboration. Each individual engagement is governed by a Statement of Work (SOW) detailing project scope, timelines, deliverables, pricing, and responsibilities.

Yes. While most of our work is delivered remotely to ensure cost efficiency, we can provide on site resources when required. This may be during discovery workshops, go live events, user training sessions, or when a physical presence adds value. On site engagements are subject to prior agreement based on location and duration.

We follow a collaborative and transparent project management approach. You will receive regular updates through platforms such as Microsoft Teams, Jira, or Azure DevOps. Weekly review meetings, sprint demos, and milestone summaries are shared. A dedicated project manager will be your single point of contact for all updates.

Absolutely. We offer pilot projects or Proof of Concepts (PoCs) specifically for Microsoft Dynamics 365 implementation projects. This helps you evaluate our technical approach, delivery methodology, and team alignment before committing to a full scale implementation.

Please note that we offer PoCs only for implementation related engagements and not for digital projects such as websites or mobile applications. Digital projects require early and active involvement of design and development resources.

In some implementation projects, we may charge a small upfront fee during the requirement gathering or capability exploration phase. If the client proceeds with the full project, this amount is adjusted against the final project cost. If not, it is treated as a standalone cost for the discovery and planning activity.

Yes. We are happy to share client references, success stories, and case studies from similar industries or project types. These provide insights into our approach, domain expertise, and delivery capabilities.

Yes. We fully align with your internal coding standards and quality guidelines. Whether you have specific naming conventions, architectural rules, or testing protocols, our team will integrate those standards into the development process.

Yes. We provide full visibility and control over the codebase throughout the project. We use version control tools such as Git, Azure DevOps, or GitHub, so you can review code changes, track progress, and collaborate seamlessly.

Yes. Our pricing includes thorough testing activities such as unit testing, functional testing, integration testing, and support for user acceptance testing. We ensure that quality is built into every phase of the development lifecycle.

Your role involves providing access to required systems or documentation, participating in review meetings, sharing timely feedback, and nominating a single point of contact. Clear communication from your side helps us maintain momentum and meet delivery goals efficiently.

Yes. We act as a white label development partner for agencies and IT service providers. You can outsource projects to us while maintaining your client relationship. We ensure confidentiality, quality, and brand consistency throughout the engagement.

We offer end to end Microsoft Dynamics 365 services, including consulting, implementation, customization, integration, data migration, user training, and post go live support. We work with all major modules such as Business Central, Finance, Supply Chain, Sales, Customer Service, and Field Service.

We follow a structured approach that includes discovery, requirement gathering, fit gap analysis, solution design, development, testing, training, deployment, and post go live support. This ensures that the solution is aligned with your business goals and implemented with minimal risk.

The timeline depends on your business size, process complexity, selected modules, and level of customization. A typical implementation can range from 8 to 24 weeks. Enterprise projects may take longer based on integrations, data volumes, and global rollout plans.

Yes. We offer dedicated support plans that include bug fixes, system monitoring, enhancements, user support, and regular system health checks. We also assist with continuous improvement initiatives to help you evolve the system over time.

Yes. We specialize in tailoring Dynamics 365 through configuration and customization. We also build custom workflows, forms, entities, and extensions using the Power Platform, Azure tools, and Dynamics SDK to meet unique business needs.

Yes. We manage the complete data migration process from mapping and extraction to transformation and validation. We ensure clean and accurate data is imported from your legacy systems into Dynamics 365 with minimal disruption.

Yes. We build robust integrations using Power Automate, Azure Logic Apps, APIs, and custom middleware. We can connect Dynamics 365 with your ERP, CRM, HR, third party applications, and industry specific tools for seamless data flow.

Yes. We guide you in choosing the right licensing options, set up your Microsoft tenant, and configure environments for development, testing, training, and production. We also ensure compliance with Microsoft’s best practices for environment governance.

Yes. Our team consists of Microsoft Certified Professionals with expertise across Dynamics 365, Power Platform, Azure, and related technologies. Certifications ensure that our consultants meet high standards for technical proficiency and best practices.

Yes. We offer upgrade services for Dynamics NAV, AX, GP, CRM, and SL to Dynamics 365. Our process includes data migration, solution reengineering, user training, and validation to ensure a smooth transition to the latest version.

We have delivered successful Dynamics 365 solutions for industries including retail, manufacturing, logistics, healthcare, education, financial services, and professional services. We bring industry specific knowledge and templates to accelerate project delivery.

We primarily follow a hybrid Agile approach, combining structured planning with flexible, iterative execution. However, we can also deliver projects using Waterfall or Microsoft Sure Step methodologies depending on client requirements or project size.

We implement Microsoft recommended security practices such as role based access control, data encryption, secure API access, and multifactor authentication. We comply with GDPR and other data privacy standards, and follow secure coding guidelines.

Yes. We build customized dashboards and reports using Power BI, SSRS, and native Dynamics tools. These help you monitor KPIs, financials, and operational performance in real time, improving business visibility and decision making.

Yes. We provide comprehensive training sessions, quick reference guides, process walkthroughs, and admin manuals. Training can be delivered online or on site and is tailored to different user roles to ensure smooth system adoption.