Connected omnichannel commerce, inventory, finance, and group BI

Al-Futtaim Retail partnered with us to modernize its retail operations by implementing Dynamics 365 Commerce, Dynamics 365 Business Central, and Power BI across one of its retail divisions. The solution unified in store and online sales, inventory management, finance, and business reporting into a single connected platform. By replacing disconnected retail processes with real time data and automated workflows, the business gained greater visibility into sales performance, stock availability, pricing, promotions, and profitability. Interactive Power BI dashboards provide leadership with actionable insights across stores and digital channels, enabling faster decisions and a more agile retail operation.

Managing multiple brands across physical stores and e-commerce channels requires consistent inventory, pricing, and financial visibility. Operating with disconnected systems limited the ability to monitor stock, measure profitability, and respond quickly to changing customer demand. By connecting retail commerce, finance, inventory, and analytics within Dynamics 365, Al-Futtaim Retail established a single source of truth that improves operational efficiency, enhances customer experiences, and supports data-driven decision making across the business.