The Problem Statements: Challenges of an Outdated and Disconnected System
For years, The Lindner Group had relied on Microsoft AX 2012 to run its core processes. While the system had served them well, it was becoming outdated, fragmented, and increasingly difficult to maintain.
- Disconnected Processes: Sales, procurement, finance, logistics, and project data were scattered across different silos, leading to duplication of work and errors.
- Field Inefficiencies: Project managers on site often relied on handwritten notes for material orders. If notes were misplaced, orders were delayed, and projects slowed down.
- Limited Visibility: Leadership lacked real time insights into costs, inventory, and project status. Forecasting was reactive instead of proactive.
- End of Support: With Microsoft announcing the end of AX 2012, the company faced the risk of disruptions, compliance issues, and loss of competitive edge.
“We knew our old system could not keep up with the scale of our operations anymore,” recalls Anna Fischer, Director of Group Services. “It was not just about upgrading software. It was about rethinking how we worked.”